A second brain for your shop’s existing order system
Synapto connects to your existing shop system and scans your live orders to surface the few jobs that are actually at risk—late production, missing approvals, rush orders, or high-value clients waiting.
Instead of digging through order screens, spreadsheets, and exports, your team opens one dashboard and instantly sees what needs action today.
Built for print and embroidery shops managing dozens of active jobs.
No implementation talk on the first call—just a walkthrough of your orders in the console.
You can’t fix what you can’t see.
Most teams know they’re behind; they just don’t know which orders are quietly turning into real risk.
Every day, jobs slip from “in production” to “late” without a clear signal. Rush orders queue alongside small tickets. VIP accounts wait as long as everyone else because there’s no single view of risk across the shop.
Synapto ingests your order data and continuously scores each job—late shipments, high‑value work, VIP customers, rush orders, and stalled production—so your team sees risk as a ranked list, not a collection of spreadsheets.
One console for your entire shop.
See late jobs, at‑risk revenue, VIP accounts, and this week’s performance in one view.
The Shop Overview screen brings together the numbers operations leaders actually track: how many orders are late, how many are at risk, which VIPs are active, how many rush jobs came in over the last 48 hours, and how much revenue has moved this week.
Below the KPIs, Synapto lists the specific jobs driving those numbers, with flags like “Large Order Late,” “Job In Production,” and “VIP Late,” so you can jump straight from a metric to the work behind it.
Know which jobs to work next—and why.
Synapto’s risk engine turns 175 active orders into a short, sorted list your team can clear.
Instead of scanning columns for overdue dates, your team sees a single table of “Orders Needing Attention.” Each row shows job value, customer, ship date, and plain‑language flags like “VIP Late,” “Large Order Late,” and “Job In Production,” plus a clear priority pill.
Behind the scenes, the risk engine combines lateness, value, VIP status, rush status, and workflow signals to score each order. The result: your morning standup is no longer “what should we look at?”—it’s “how far down this list can we get today?”
Every job comes with its own case file.
From intake to shipment, see exactly what happened and who’s involved—on a single screen.
Click any row and Synapto opens a detailed view for that order: pipeline steps with timestamps, events like “Upload received” and “QC passed,” shipment and production data, and a structured summary of partner, study, modality, and priority.
Instead of hunting through email threads or asking “what’s the latest on this job?”, your team can glance at the order timeline and know where it’s stuck, what’s already been done, and who to loop in next.
Ask questions the way you speak.
“Show VIP orders at risk this week” becomes a filtered list, explanations, and suggested actions.
Synapto’s search bar and chat panel sit directly on top of your live order data. When an ops lead types “VIP orders shipping late this week,” the system parses the query into structured filters—status, customer tier, and date range—then runs a deterministic search, returning the exact jobs that match.
The built‑in assistant can then explain why each one is at risk, summarize bottlenecks across all open work, or help draft a note back to the customer, powered by the same risk and health data behind the dashboard.
Fits into the way your team already runs the shop.
Use it for the morning standup, afternoon triage, and weekly health review—without changing how you fulfill orders.
Morning standup
Start with Shop Health, then walk the Orders Needing Attention list from top to bottom.
During the day
Use detailed order timelines to unblock issues and keep promises realistic.
Weekly health review
Track revenue, VIP activity, and backlog trends to see whether the shop is getting healthier or just busier.
Most ERPs are built for back‑office accounting. Synapto is built for the people who actually move orders forward.
Use the Shop Overview page to start your morning standup: review late and at‑risk counts, then walk the “Orders Needing Attention” list from top to bottom. During the day, click into individual orders to unblock issues. At the end of the week, scan revenue, VIP activity, and backlog trends to see whether the shop is getting healthier or just busier.
See your next 40 most important orders.
We’ll connect Synapto to sample data or your own orders and show you exactly what it would prioritize.
In a short walkthrough, we’ll load your real order history into the console, configure the risk model to match your tolerances, and walk through a single day in your shop—from the moment you open the dashboard to the moment the last critical order is cleared.